SMS Terms and Conditions

Madison Medical Practice PC

Madison Medical Practice PC provides text messaging services to help patients manage appointments and communicate with our office.

1. Types of Messages

By opting in to our SMS messaging service, patients may receive automated text messages concerning:

  • Appointment reminders and confirmations
  • Appointment cancellations or scheduling changes
  • Responses to patient-initiated scheduling inquiries
  • Routine administrative notifications related to appointments

We do not use this SMS program to send marketing or promotional messages.

2. Consent

Patients may consent to receiving text messages by completing our patient registration and SMS consent form.

Participation is voluntary. Consent to receive text messages is not a condition of receiving medical care.

3. Message Frequency

Message frequency varies depending on appointment scheduling and patient interactions.

4. Message and Data Rates

Standard message and data rates may apply according to your mobile carrier and service plan.

5. Opt-Out Instructions

You may stop receiving text messages at any time by replying STOP to any message from our office.

After opting out, you may receive a final confirmation message. No additional automated messages will be sent unless you opt in again.

6. Help and Support

Reply HELP for assistance or contact our office at:

Madison Medical Practice PC
35 West 36th Street, Suite 4W, New York, NY 10018
Phone:212-686-5800
Email:info@madisonmedicalpractice.com

7. Privacy and Security

We respect patient privacy and handle personal information in accordance with applicable privacy laws, including HIPAA.

Standard SMS messaging may not be encrypted. Patients should avoid sending sensitive medical information through ordinary text messages.

For additional information, please review ourPrivacy Policy.

8. Emergency Communications

Text messaging is not intended for emergencies and should not be used to request urgent medical assistance.

For medical emergencies, call 911.

9. Changes to These Terms

Madison Medical Practice PC may update these terms periodically. Updated terms will be published on our website.